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case studies

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creative that connects

Hand-tailored touchpoints

  • Experienced web, graphic and motion designer with consumer products focus
  • Specializing in creative with a distinctive and emotional hook
  • Award-winning design leader with strong front-end web development skills
“Call me a nerd but I just got your Chase your dreams email and I got GOOSEBUMPS! LOL! I love it!”
– Lindsay Adkins
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shopify

Embracing the demands of digital-native consumers

  • Led Evenflo Feeding in the development of a digital-first marketing strategy that culminated in the design & implementation of a direct-to-consumer digital experience on the Shopify platform
  • Responsible for all product imagery, content, reviews, Shopify configuration, custom front-end development, demand planning and day-to-day management
  • Processed 20.5K Orders/43K Units in first 8 Months after pilot launch
  • $30 AOV, 4% CVR, 14% Returning Customer Rate
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online advertising

Results-driven advertising across the entire marketing funnel

  • Developed creative, messaging, audience groups and keyword analysis for Google Ads campaigns
  • Delivered 11-20x ROAS & 9% CVR
  • Created top-of-funnel social ads and helped manage PR/influencer marketing with external agencies
  • Managed successful retailer advertising campaigns on walmart.com & target.com
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marketing automation

Maximizing & recovering additional sales opportunities

  • Planned and implemented 100+ automated emails for back-in-stock notifications, post-purchase flows, & product registration
  • Built complex automated flows with logic-based offers based on abandoned cart value & cart contents
  • Generated $80K in sales in first 6 months
  • Delivered a 12% returning customer rate in first 6 months in a category with a short sales opportunity window
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raising awareness

Top of funnel tactics to increase brand recall

  • Expanded Evenflo’s brand recognition by creating 70+ breast and bottle feeding videos with subject matter experts that were used in YouTube Shorts, Facebook Stories, Instagram Reels, TikTok, blogs, automated email journeys and more
  • Executed all content planning, editing, & publishing while mentoring junior marketers in best practices
  • Quadrupled daily YouTube channel views
  • Increased Average Percentage Viewed by 38%
  • Created product videos for the entire catalog that exceeded hundreds of thousands of views
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enterprise e-commerce

5 Brands • 3K+ SKUs • 60 Days • Ready for Retail

  • Led Evenflo Company in the development of a direct-to-consumer site on Salesforce Commerce Cloud (2018)
  • Responsible for UI/UX customizations & wireframing & external agency management
  • Hand-built complex XML product catalog for 3K+ SKUs
  • Audited and optimized content for SEO
  • Developed launch campaigns and creative
  • Executed the initial Cyber Week plan that delievered $¼M lift, AOV ↑ 146%
“Nick is an outstanding asset, a creative with technical acumen to develop and implement solutions. His wide range of talents proved valuable in the implementation of Salesforce Commerce Cloud, PIM asset management, email marketing and social media assets. Most importantly, Nick has a great attitude, and his highly collaborative style make him a great team player.”
– Ed Sofia, Sr. Vice President - Marketing at Jacuzzi Group Worldwide
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retail readiness

Best-in-class product presentation

  • Created compelling feature/benefit imagery to support the entire product catalog
  • Executed best-in-class content that included video, HTML, 360° views, carousels, instruction manuals and more
  • Developed custom techniques to publish brand-curated product comparison charts
  • Implemented a syndicated review program that shared reviews across a network of websites via BazaarVoice. Increased product ratings on average by 1.6 stars.
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product development

Bringing ideas to life

  • Visualized new products from sketch to full product renderings
  • Auditioned dozens of device UI explorations for new portable breast pump
  • Designed everything from on-product decorations to a new eco-focused packaging line, instruction manuals and more
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brand management

Consistency • Relevancy • Authenticity • Flexibility

  • Brought Evenflo Feeding’s brand identity system into closer alignment with other trademark license-holders while also carving out unique aspects that better aligned with international usage, previous iterations and color trends in the infant feeding space
  • Created optional variations that celebrated the brand’s 100 year history
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salsify

Maintaining a single source of the truth

  • Led the Salsify onboarding, training, implementation and management for two organizations
  • My adaptations of Salsify’s capabilities have been used in their knowledge-base documentation, featured as an exemplary success story at their conferences and pioneered features that became new unique selling propositions in their offering
  • Published directly to a multitude of online retail channels including Amazon Seller & Vendor Central, BazaarVoice, BuyBuyBaby, Google Manufacturer, Instacart, Kohl's, Label Insight, Nielsen Brandbank, RiteAid, Salesforce Commerce Cloud, Shopify, Target, Walmart and many custom exports
  • Piloted the Target.com and Facebook Advertising channels before they were generally available
  • Well-versed in Salsify's data and image manipulation concepts and syntax
  • Experienced in creating product data models that enforce consistency, accuracy & searchability
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trust signals

Why should consumers buy from you?

  • Simplified Checkout
  • Improved Mobile Experience
  • Convenient Payment Options
  • Honest Consumer Reviews
  • Social-Proof
  • Industry Ratings
  • Clearly Communicated Warranty/Expiration/Return Policy
  • Convenient Support Options
  • Engaging Landing Pages
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gamified experiences

Delighted consumers • Elevated experiences

  • 70% of business transformation efforts fail due to lack of engagement
  • I've designed and built a variety of gamified experiences ranging from rewards programs, iOS apps, web-based games, learning tools, gamified shopping experiences and more.
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true identities

logo designs & trademarks

  • Experienced in designing logos and other forms of stylized typography for brands, start-ups, non-profits & more
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